Quality Control

Hearing and Planning

In order to offer the best-quality interpretation service, we need to confirm the goal (purpose) of the communication before we choose the interpreter and the type of interpretation.

Quick Coordination

We are optimizing our systems and communication tools so that we can offer a fast service from your first contact, to offering the cost estimate, and consulting on the level of interpreter and the type of interpretation.

Best Positioning

We position our human resources according to the contents and the levels of the interpretation. Each interpreter prepares to perform their best. We also try to choose interpreters with a good reputation.

About Preparation

Please feel free to ask us if you have any concerns; from interpreting equipment to the positioning of the interpreter. Brainwoods' coordinators are happy to help you.

Closing and Feedback

We evaluate each case with our clients' feedback and reports from interpreters to improve our services.